How to use our services

Our service includes

  • Collection (from the owner's home or veterinary surgery)
  • Individual cremation.
  • Return of their pet's ashes in a range of different vessels.
  • Online memorial web site.

1. Choose a cremation vessel

Browse our range of vessels located under Cremation Services
You may also wish to also view our range of Memorial Products

2. Booking a collection

Download Contract for Cremation Form and fax the completed form to Pet Memories on 9890 5911, or phone our toll free 1800 227 784 to arrange pickup with the completed form.

3. Payment

Payment needs to be arranged at the time of pick up. We will provide you with a detailed invoice upon return of the ashes. Accepted payments methods include:

  • Credit card
  • Direct payment into our account
  • Money order
  • Cash
  • Sorry no cheques