How to use our services

Booking a collection

Simply call us on our toll free number 1800 227 784. We will take down some details and arrange a time to meet with you and collect your pet.

Feel free to phone to find out more about our service or ask any questions you may have, without obligation.

You may, if you wish, download and complete our Request for Cremation Form, though we can get these details in person.

Browse our range of cremation vessels located under Cremation Services and our Memorial Products.

Return of your pet's ashes

Please allow 3-5 working days for the return of your pet's ashes in your chosen vessel.
We will contact you once the rocess is complete and arrange a time to return your pet's ashes to you.

We are here to help you

If you have any questions or need help making a decision - give us a call or send us an email, we will try to make the process as easy on you as possible.

We understand how hard this can be, so we encourage you to take as much time as you need. We are happy to slow down the process to give you time.

Payment

Payment is due at the time of collection.

We accept cash, credit card or direct deposit (prior to the return of ashes).